Return and Refund Policy

Return & Refund Policy

 

At Mifu Decor, all of our window coverings are custom-made to order. Because each piece is tailored specifically to your measurements, fabric choice, and design, we are unable to accept returns or provide refunds for reasons such as change of mind, incorrect measurements provided by the client, or preference differences.

That said, we stand behind the quality of our products and service. Please review the following terms:

1. Defective or Damaged Products

  • If your order arrives with a manufacturing defect or damage, please notify us within 7 days of delivery.
  • We will arrange a replacement or full refund, depending on the situation.

2. After 7 Days of Delivery

  • For quality concerns reported after the 7-day period, refunds are not available.
  • Instead, we will provide a replacement solution to resolve the issue.

3. Reorder Discount (Goodwill Policy)

  • If you are not fully satisfied with your order, Mifu Decor offers a one-time reorder discount of 35%, valid within 45 days of installation.
  • This discount cannot exceed the value of the original order and is offered as a goodwill gesture, subject to evaluation and approval by Mifu Decor.
  • This offer does not imply product defect or acceptance of liability.

4. Client-Provided Measurements

  • Orders made to client-supplied measurements are the client’s responsibility.
  • If a reorder is required due to incorrect measurements, it will be at the client’s expense.
  • As a goodwill gesture, Mifu Decor offers a 20% discount on reorders caused by client-provided sizing errors.

5. Fabric Dye Lot Variance

  • Slight differences in color, texture, or finish between samples and final products, or between different orders, are normal in textile production.
  • These variances are not considered defects and do not qualify for refunds or remakes.

6.Our Commitment

We are committed to honest, long-term service. While handcrafted products may have small natural variations, if a genuine defect arises, we will take full responsibility and provide a fair resolution. Our customer service team is here to assist via live chat or email.

Local Presence

Halifax, Nova Scotia

Who We Are

Rooted in Halifax, serving each project with thoughtful care.

MIFU Decor is a Canadian window covering company rooted in Halifax, Nova Scotia, backed by 16 years of expertise in custom blinds, drapery, and window covering solutions. Our local presence shapes how we serve — with practical solutions, respectful communication, and reliable execution.

From homes and senior homeowners to designers, builders, commercial clients, and public-sector projects, we support each project with thoughtful product recommendations, measurement, installation coordination, and long-term after-service care.

Practical Solutions Product recommendations based on real window conditions, usage needs, and design goals.
Reliable Execution Support from consultation and measurement to installation coordination and after-service care.
Long-Term Service A local team focused on clear communication, responsible follow-through, and lasting support.
Canadian flag outside a local community building

Supporting Our Local Community

Practical, respectful, and responsible local service.

As a Halifax-based business, MIFU Decor believes local service should be thoughtful, clear, and supportive. We aim to make custom window covering projects easier for local homeowners, families, and eligible community members.

01
First Nations Tax-Exempt Support

We support eligible First Nations customers with GST/HST tax-exempt purchase documentation where applicable, following CRA requirements.

02
Senior Installation Support

We offer complimentary standard installation within 20 km of our Halifax showroom for customers aged 70 and above on qualifying custom window covering orders.

Terms and conditions apply. Eligibility is subject to documentation, project scope, site conditions, product type, and service area.

Government, Institutional & Public-Sector Support

Professional window covering support for public and commercial spaces.

MIFU Decor supports government, institutional, commercial, and public-sector projects with durable window covering solutions, clear quotations, and reliable project coordination.

Commercial-Grade Solutions

NFPA 701 fire-retardant drapery and solar shade fabrics, CSA-approved motorized blinds, commercial roller shades, stage curtains, and commercial-grade curtain track systems.

Project-Ready Support

Site measurement, itemized quotations, installation coordination, and after-service support from scope review to completion.

Public-sector fire-retardant drapery project by MIFU Decor

Public-sector fire-retardant drapery project completed by MIFU Decor.

Start a Project

Local Presence. Canadian Standards. Reliable Execution.

From Halifax homes to commercial and public-sector spaces, MIFU Decor brings together thoughtful design, practical solutions, and reliable execution — made with feeling and understanding.

Discuss a local, commercial, or public-sector window covering project with MIFU Decor.
North America-Wide Product & Project Support Custom Blinds · Drapery · Motorized Shades Local Measurement & Installation in Halifax

Terms and conditions apply. First Nations tax-exempt eligibility is subject to CRA requirements and proper documentation. Complimentary senior installation applies to standard installation only, within 20 km of the MIFU Decor Halifax showroom, for customers aged 70 and above on qualifying custom window covering orders. Eligibility and final application are subject to project scope, site conditions, service area, and MIFU Decor’s review. Additional charges may apply for specialty installation, oversized products, high windows, removal work, motorized setup, extra hardware, commercial projects, or travel beyond the included area.