Frequently Asked Questions 2025

FREQUENTLY ASKED QUESTIONS

 

1. Measurements & Sizes

Are the sizes I enter online the final finished size?

  • Blinds & Shades → Yes. The width and height you enter online will be the final finished size you receive. We do not make any deductions. Please measure carefully, as your product will be produced exactly to the dimensions you provide.

Do you make adjustments or deductions to my measurements?

  • Blinds & Shades → No. MIFU never changes or deducts from your provided sizes.
  • For inside-mount blinds and shades, deduct about 5 mm from your window opening to ensure smooth installation.
  • Outside mount → Made exactly to the size you specify.

How are drapery sizes defined?

  • The finished width is after pleating or headings are sewn.
  • The finished height is the final curtain length.
  • Each panel is made 100–200 mm wider than the rod/track length to prevent light gaps and allow overlap.
  • For two panels on one rod/track, extra width ensures proper overlap in the center.


2. Shopping & Products

What can I buy from MIFU Decor?

  • Custom window coverings: drapes, sheers, valances, blinds, shades.
  • Wall coverings: murals and wallpapers.

When I buy a curtain track, are accessories included? Can I buy extras separately?

  • Yes. Tracks include brackets, gliders, rings, end caps, connectors, and screws. Extras sold separately.

When I buy custom drapes, are hooks included?

  • Yes. All drapes include hooks, ready to install.

Can I order free fabric swatches?

  • Yes. Swatches are free on selected fabrics (shipping cost applies).


3. Design Support

Do you offer design consultations?

  • Yes. Free virtual or showroom consultations are available.

Can I get help choosing the right product?

  • Yes. Our team provides:
    • Accurate measurement guidance
    • Product and fabric selection advice
    • Installation tips


4. Showrooms & Installation

Can I visit your showroom?

  • Yes. Locations in Halifax, Los Angeles, and Beijing (by appointment).

Do you offer installation services?

  • Yes, in showroom cities.
  • For other areas, we recommend trusted third-party installers.

How do I install if I don’t hire a professional?

  • We provide detailed guides and virtual customer service support.


5. Orders & Payments

What payment methods do you accept?

  • Major credit cards, debit cards, PayPal.

Can I modify or cancel my order?

  • Yes, within 48 hours of purchase:
  • Refunds/adjustments confirmed within 48 hours.

Will I receive an order confirmation?

  • Yes, by email. Check spam if not received.

Can I check my order status online?

  • Yes. Log into your MIFU account.


6. Shipping & Delivery

Do you ship internationally?

  • Yes. Most countries are covered. Contact us if outside Canada/US to confirm availability.

How long does delivery take?

  • All products are custom-made. Delivery: 3–5 weeks.

How are products packaged?

  • Blinds → Wrapped in protective plastic and boxed.
  • Draperies → Folded in protective bags and boxed.
  • All packages reinforced and labeled for easy ID.

What if my order arrives damaged?

  • Contact us within 48 hours with photos for replacement or repair.


7. Returns, Warranty & Taxes

Do you offer a warranty?

  • Yes. 2 years against material/workmanship defects. Solutions: repair, replacement, or discount.

Do you accept returns or refunds?

  • Within 7 days → defective items refunded or replaced.
  • After 7 days → replacement only.
  • Custom-made products → non-returnable unless defective.

Do I need to calculate sales tax?

  • No. Taxes applied automatically at checkout.


8. Trade & Commercial Projects

Do you offer volume discounts or trade pricing?

Do you work on commercial projects?


9. Customer Support

How do I contact customer service?

Is your online shop assistant an AI?

  • No. All assistants are real specialists with expertise in window coverings and wall décor.
Local Presence

Halifax, Nova Scotia

Who We Are

Rooted in Halifax, serving each project with thoughtful care.

MIFU Decor is a Canadian window covering company rooted in Halifax, Nova Scotia, backed by 16 years of expertise in custom blinds, drapery, and window covering solutions. Our local presence shapes how we serve — with practical solutions, respectful communication, and reliable execution.

From homes and senior homeowners to designers, builders, commercial clients, and public-sector projects, we support each project with thoughtful product recommendations, measurement, installation coordination, and long-term after-service care.

Practical Solutions Product recommendations based on real window conditions, usage needs, and design goals.
Reliable Execution Support from consultation and measurement to installation coordination and after-service care.
Long-Term Service A local team focused on clear communication, responsible follow-through, and lasting support.
Canadian flag outside a local community building

Supporting Our Local Community

Practical, respectful, and responsible local service.

As a Halifax-based business, MIFU Decor believes local service should be thoughtful, clear, and supportive. We aim to make custom window covering projects easier for local homeowners, families, and eligible community members.

01
First Nations Tax-Exempt Support

We support eligible First Nations customers with GST/HST tax-exempt purchase documentation where applicable, following CRA requirements.

02
Senior Installation Support

We offer complimentary standard installation within 20 km of our Halifax showroom for customers aged 70 and above on qualifying custom window covering orders.

Terms and conditions apply. Eligibility is subject to documentation, project scope, site conditions, product type, and service area.

Government, Institutional & Public-Sector Support

Professional window covering support for public and commercial spaces.

MIFU Decor supports government, institutional, commercial, and public-sector projects with durable window covering solutions, clear quotations, and reliable project coordination.

Commercial-Grade Solutions

NFPA 701 fire-retardant drapery and solar shade fabrics, CSA-approved motorized blinds, commercial roller shades, stage curtains, and commercial-grade curtain track systems.

Project-Ready Support

Site measurement, itemized quotations, installation coordination, and after-service support from scope review to completion.

Public-sector fire-retardant drapery project by MIFU Decor

Public-sector fire-retardant drapery project completed by MIFU Decor.

Start a Project

Local Presence. Canadian Standards. Reliable Execution.

From Halifax homes to commercial and public-sector spaces, MIFU Decor brings together thoughtful design, practical solutions, and reliable execution — made with feeling and understanding.

Discuss a local, commercial, or public-sector window covering project with MIFU Decor.
North America-Wide Product & Project Support Custom Blinds · Drapery · Motorized Shades Local Measurement & Installation in Halifax

Terms and conditions apply. First Nations tax-exempt eligibility is subject to CRA requirements and proper documentation. Complimentary senior installation applies to standard installation only, within 20 km of the MIFU Decor Halifax showroom, for customers aged 70 and above on qualifying custom window covering orders. Eligibility and final application are subject to project scope, site conditions, service area, and MIFU Decor’s review. Additional charges may apply for specialty installation, oversized products, high windows, removal work, motorized setup, extra hardware, commercial projects, or travel beyond the included area.